Terms of service

Terms of Service

Welcome to Whiskers & Heart. By visiting our website or purchasing from our store, you agree to the following Terms of Service.

Overview

Whiskers & Heart creates botanical cat-inspired and other pet apparel and gifts designed to celebrate the special bond between cats, pets and their people.

Throughout these Terms, “we,” “us,” and “our” refer to Whiskers & Heart.

Products

We make every effort to display our products, colors, and designs as accurately as possible. However, colors may vary slightly depending on screen settings and product materials.

Because many products are created on demand, slight variations may occur as part of the production process.

Orders

When you place an order, you agree to provide accurate information, including shipping details and personalization information.

Please carefully review all order details before submitting your purchase.

Personalization

Customers are responsible for providing accurate spelling and information for personalized items.

Whiskers & Heart is not responsible for errors caused by incorrect information entered by the customer.

Pricing and Payment

Prices are listed in the currency shown at checkout.

Payment must be received before orders can be processed.

We reserve the right to update pricing, products, or promotions at any time.

Intellectual Property

All Whiskers & Heart designs, artwork, branding, and content are the property of Whiskers & Heart and may not be copied, reproduced, or used without permission.

Third-Party Services

We may work with trusted third-party providers to help create, process, and deliver products. These partners assist us in providing the best possible customer experience.

Limitation of Liability

Whiskers & Heart is not responsible for delays, damages, or circumstances outside of our reasonable control, including carrier delays or unforeseen production issues.