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Shipping Policy

At Whiskers & Heart, every item is created especially for you. Because our products are made on demand, processing times allow us to create your order with care while helping reduce unnecessary waste.

Processing Time

Orders typically begin processing shortly after purchase. Production times may vary depending on the product and current demand.

Please allow time for your item to be created before it ships.

Shipping Time

Once your order has been produced, shipping times vary depending on the destination, shipping method selected, and carrier conditions.

Estimated delivery times are provided during checkout.

Order Tracking

Once your order ships, you will receive tracking information when available.

Please allow the carrier time to update tracking information after shipment.

Delays

While we do our best to provide accurate delivery estimates, occasional delays may occur due to carrier delays, weather, holidays, or circumstances outside of our control.

Incorrect Address

Please double-check your shipping address before completing your order. Whiskers & Heart is not responsible for packages sent to an incorrect address provided by the customer.